Comments on: Orange Data Plans; People who listen to customers http://kid666.com/2007/06/16/orange-data-plans-people-who-listen-to-customers/ Sat, 11 Sep 2010 02:24:56 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: links http://kid666.com/2007/06/16/orange-data-plans-people-who-listen-to-customers/comment-page-1/#comment-105331 links Fri, 23 Oct 2009 11:07:14 +0000 http://kid666.com/blog/2007/06/16/orange-data-plans-people-who-listen-to-customers/#comment-105331 Links London was fashioned. It is genuinely important that stuff feel amazing. The organza charms are made from small beginnings to colossal winner has to be fun – that is absolutely crucial. And it is so polite to be small again. Links London was fashioned. It is genuinely important that stuff feel amazing. The organza charms are made from small beginnings to colossal winner has to be fun – that is absolutely crucial. And it is so polite to be small again.

]]> By: Lee http://kid666.com/2007/06/16/orange-data-plans-people-who-listen-to-customers/comment-page-1/#comment-66794 Lee Tue, 16 Oct 2007 11:27:51 +0000 http://kid666.com/blog/2007/06/16/orange-data-plans-people-who-listen-to-customers/#comment-66794 I too have been trying to get on a decent data package with Orange since August 2006 when I was about to leave them for T Mobile Web N Walk. The assured me they were finalising the data package, gave me a free SPV M3100 with 3 months of unlimited 3G data to try only after 3 months to find out that they don't have a package for me to live out the rest of my contract on. Every few months I will phone up and try to get through to someone who even knows what data packages are, but still end up with either being offered the off peak for £5 or the unlimited WAP package which is limited to 30MB and doesn't support 3G. I rang up this morning to try yet again and this time was offered the Orange World access 80, which is 80MB of data per month for around £40 a month but yet again no 3G access. Over 12 months Orange don't seem to have done anything about data packages to at least offer something similar to the competition, instead they seem to just keep pushing the older WAP packages that I just can't see the point of having. I've spoke to many people now who are all leaving Orange due to their poor ability to listen to customers needs for data and I'm afraid I will be one of those people when my final months of my contract are up. It is a shame as I too have been with Orange for almost 10 years, but I do get the feeling i'm on a sinking ship now. I too have been trying to get on a decent data package with Orange since August 2006 when I was about to leave them for T Mobile Web N Walk.

The assured me they were finalising the data package, gave me a free SPV M3100 with 3 months of unlimited 3G data to try only after 3 months to find out that they don’t have a package for me to live out the rest of my contract on.

Every few months I will phone up and try to get through to someone who even knows what data packages are, but still end up with either being offered the off peak for £5 or the unlimited WAP package which is limited to 30MB and doesn’t support 3G.

I rang up this morning to try yet again and this time was offered the Orange World access 80, which is 80MB of data per month for around £40 a month but yet again no 3G access.

Over 12 months Orange don’t seem to have done anything about data packages to at least offer something similar to the competition, instead they seem to just keep pushing the older WAP packages that I just can’t see the point of having.

I’ve spoke to many people now who are all leaving Orange due to their poor ability to listen to customers needs for data and I’m afraid I will be one of those people when my final months of my contract are up.

It is a shame as I too have been with Orange for almost 10 years, but I do get the feeling i’m on a sinking ship now.

]]> By: Jim http://kid666.com/2007/06/16/orange-data-plans-people-who-listen-to-customers/comment-page-1/#comment-63534 Jim Thu, 02 Aug 2007 23:53:08 +0000 http://kid666.com/blog/2007/06/16/orange-data-plans-people-who-listen-to-customers/#comment-63534 too right, their data plans are archaic and, frankly, are going to lose them at least one customer unless they sort it out in the next few weeks. t-mobile and vodafone have had this sorted for a while: i hear rumblings of a similar o2 plan. wtf orange? too right, their data plans are archaic and, frankly, are going to lose them at least one customer unless they sort it out in the next few weeks.

t-mobile and vodafone have had this sorted for a while: i hear rumblings of a similar o2 plan.

wtf orange?

]]> By: James http://kid666.com/2007/06/16/orange-data-plans-people-who-listen-to-customers/comment-page-1/#comment-63107 James Tue, 17 Jul 2007 15:15:49 +0000 http://kid666.com/blog/2007/06/16/orange-data-plans-people-who-listen-to-customers/#comment-63107 Let us know when Jan gets back to you. You're only asking for what we all want, hopefully they'll realise that soon! Let us know when Jan gets back to you. You’re only asking for what we all want, hopefully they’ll realise that soon!

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